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Client Tantrums Are Not Serene
Bullying is not restricted to the shenanigans in Canberra and Dummy Spits are not confined to the tennis court. Clients – yes, the lovely people who buy your amazing products and services are also...
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The Handmaid’s Sale
There is a scary dystopian world being conjured by those that see Sales as some sort of reactionary movement, apparently hell-bent on creating destruction and chaos throughout the land. We need to...
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Bricks Don’t Issue Purchase Orders
This sales business is filled with data so high and cluttered, Marie Kondo (of Tidying Up fame) would not only be unable to spark joy, she would lose the will to live. Data sheets. PDF brochures,...
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Your New Account Manager is Here to See You
Polity is a national software company, based in Canberra. Their major client is Lektrit – a highly diversified Australian conglomerate. They are meeting at the client’s office, in the Rudd Gillard...
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The Tension of Client Retention
This year will be the year of client retention, as opposed to client acquisition. There is a lot of underlying anxiety lurking behind the closed doors of businesses across the country. Pick your...
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Worried at First Sight
Millions have been watching a reality show sweeping the nation involving people openly displaying their weird and wonderful behaviour. It’s called the Sales | Client hook-up. They are supposed to meet...
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Is telling the truth important?
The two blondy tumbleweeds of weird hair, Pres. Donald J Trump and newly installed UK PM Boris Johnson are renowned for mistruths, dubious facts and that other thing – downright lying. There are...
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R U OK, Sales?
September 12 is R U OK Day where we’re all encouraged to observe, listen and help people who might be struggling with life. The very nature of Sales is filled with roller-coaster results, anxiety...
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Neanderthals, Retail, Viruses and Holden Cars
Patricia Wentworth was an early 20th Century crime novelist, often compared with Agatha Christie who said this over half a century before the advent of the mobile phone and social media. ‘Too much...
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Working From Home Tips: Pants or No Pants?
It’s likely the numbers of people working from home will grow faster than a politician’s nose during a crisis. As a long term aficionado of the home desk, home coffee machine and fluffy Groodle as an...
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